Posted on December 20, 2012

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Donor Relations Assistant

ActionAid USA seeks an energetic, detailed individual with strong communication skills to serve as Donor Relations Assistant to support the organization’s fundraising activities. ActionAid USA is part of the global ActionAid International (AAI) federation working with over 15 million people in 45 countries for a world free from poverty and injustice. Established as a 501(c)(3) nonprofit organization in October 2000 and located in Washington, DC, AAUSA works to create change with and on behalf of poor and excluded people worldwide.

The Donor Relations Assistant will provide database management and donor communications support the development team and individual giving program. Specific duties will include:

• Maintaining accurate, up-to-date records in Raiser’s Edge donor database; maintaining donors files for all individual donors and child sponsors; and tracking and reporting of key performance indicators
• Providing ongoing support to donors including in-bound donor calls and inquiries, resolution of donor complaints and questions, and preparation and distribution of donor acknowledgements
• Coordinating of donor communications including electronic newsletters, child sponsor and country program reports, cultivation mailings and other periodic communication
• Providing support for solicitation programs for individual giving, including assistance with mailings, e-appeals, and telemarketing
• Participating in fundraising team meetings and planning processes, including ongoing communication with UK-based fundraising team and international colleagues from various countries

Qualifications

• Excellent written and oral communication skills.
• Strong computer and database management skills, particularly in Microsoft Office Suite.
• Detail-oriented and highly organized with the ability to multi-task and take initiative.
• Bachelor’s degree and/or 1-2 years relevant work experience.
• Ability to work as part of a team as well as independently. Enthusiasm, a sense of humor and positive attitude is essential.
• Committed to ActionAid International values, with demonstrated interest in international development and poverty alleviation.
• Knowledge/familiarity with Spanish or other foreign language, desired but not required.

AAUSA offers a comprehensive salary package and superior benefits.

Application Instructions

To apply, email cover letter and resume to: Brittany.Baker@ActionAid.org. Please visit www.ActionAidUSA.org for more information.