Posted on November 24, 2012

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Director of Field Operations

Senior Service America, Inc. (SSAI)—a national nonprofit organization that has helped low-income older adults return to the workforce since 1968—seeks a full-time Director of Field Operations. Based in Silver Spring, MD, the Director of Field Operations will supervise and lead a team of staff responsible for continual improvement of the Senior Community Service Employment Program (SCSEP) operated by 80 local subgrantees in 16 states. As a member of SSAI’s senior leadership team, this position reports directly to the Deputy Director.

Key outcomes expected of this position include:

• Increased number of SCSEP participants whom employers hire on their own payroll;
• Enhanced quality of subsidized community service jobs performed by SCSEP participants, including developing innovative roles for low-income older adults that help meet community needs;
• Stronger partnerships between SSAI and each of its 80 local subgrantees (which include diverse community, faith-based, and government agencies, both rural and urban); and
• High-performing teams of SSAI staff focused on continual program improvement.

Applicants MUST meet the following minimum requirements:

• Hands-on experience helping disadvantaged and unemployed individuals return to work. Past experience with low income and minority older workers preferred.
• Five years of prior experience directly supervising staff (including professionals) and building staff teams, with a strong emphasis on collaboration, inclusiveness, and accountability.
• Prior experience managing in a not-for-profit or public sector environment. Prior supervisory experience under a collective bargaining agreement preferred.
• Exceptional verbal and written communication skills.
• BA/BS.

Application Instructions

Salary commensurate with experience. Benefits include health insurance, defined benefit pension, 401(k), paid vacation and holidays. Some travel required. To apply, please email your resume with a cover letter describing specific past experience that satisfies each of the minimum requirements to humanresources@ssa-i.org. For more information about Senior Service America or the Senior Community Service Employment Program, please visit www.seniorserviceamerica.org. Senior Service America, Inc. is an Affirmative Action/Equal Opportunity Employer. Women and members of minority groups are encouraged to apply.