Posted on October 13, 2012
Director of Quality
Thresholds - Director of Quality
Thresholds is Illinois' oldest and largest provider of services to people living with severe and persistent mental illness. Thresholds celebrated its 50th anniversary in 2009 and looks forward to continuing its mission to help its members reclaim their lives and achieve hopeful and successful futures. With its 30 service locations and more than 75 housing developments in the Chicago area, Thresholds is a recognized leader in mental health recovery. Thresholds provides excellent opportunities for career development and promotion and has been voted as one of Chicago’s 101 Best and Brightest Companies to work for in 2006, 2007, 2008, 2009, 2010 and 2011. Thresholds encourages individuals who have experienced mental health recovery to apply. EOE M/F/D/V
The Director of Quality provides the direction and oversight to quality improvement (QI), practice management, utilization management, performance monitoring and strategic/operational data analysis activities. Develops and oversees an organization-wide QI program that supports and advances the organization to ensure effective, efficient services with the lowest cost. Collaborates with program directors and managers to assess performance monitoring and implement improvement plans, and to ensure accountability, feedback loops and monitoring systems.
Collaborates with all areas of the organization and maintains strong customer relations by ensuring the quality of activities and projects, timely completion of tasks. Is a main contributor of educating and training staff, clients and stakeholders when necessary.
Master's Degree in a healthcare field.
LCPC or LCSW strongly preferred
Strong knowledge psychiatric rehabilitation and upcoming changes in the field.
Five years related experience.
Ability to function in a computer oriented office, including working knowledge of EHR systems.
Must obtain satisfactory results from an Illinois State Police Conviction Background Check.
Candidates must apply online: https://jobs-thresholds.icims.com/jobs/2039/director-of-quality/job