Posted on September 18, 2012

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Volunteer Program Coordinator

Join a passionate team dedicated to advancing a reform agenda focused on equity in San Francisco public schools. The Volunteer Program Coordinator position offers an opportunity to further our impact in schools and build community by developing volunteers to expand the roles they play in schools and create a sense of community with volunteers across school sites.

The San Francisco Education Fund is the oldest non-profit dedicated to strengthening San Francisco’s public schools. The Education Fund works to increase the number of students from San Francisco's highest need communities who graduate high school ready for college, career, and civic responsibility. The Education Fund catalyzes change at individual school sites while also contributing to district-wide reform in the San Francisco Unified School District in two powerful and interlocking ways:

• College Success in Schools – An intensive data informed approach in a limited number of schools that aligns the resources available (including school resources, CBO’s, and volunteers) to ensure that all students have the knowledge and support to graduate high school, enroll in and succeed in college.
• Public Engagement – Informed by our work in schools, the public is provided the information, guidance and training to participate in public school reform and improvement as volunteers, donors, advocates and voters.

Additional information can be found at www.sfedfund.org.

Position Overview

The Education Fund seeks a bright, enthusiastic individual to contribute to the program strategy, goals and outcomes of our School Volunteers program. The Volunteer Program Coordinator works closely with the Volunteer Engagement Manager and is responsible for exceptional volunteer management from recruitment and training to placement and evaluation. In doing so, this individual interfaces with Education Fund staff, as well as San Francisco Unified School District school site staff. The Volunteer Program Coordinator also works to develop relationships with key school site personnel and supporting communities to deliver and maintain a volunteer management infrastructure to ensure volunteers have all they need to inspire their students. The Volunteer Program Coordinator serves as the "on the ground" point person for the Education Fund and is also responsible for special projects or initiatives within our priority schools and focus high schools.

Responsibilities

Volunteer Outreach

• Work with school staff to identify volunteer placement opportunities
• Identify and activate recruitment channels in underserved neighborhoods
• Support the volunteer clearance process, including responding to inquiries, processing applications, coordinating event registration, and implementing necessary evaluation components

Volunteer Development & Support

• Provide excellent customer service and implement activities to retain volunteers
• Support planning and execution of volunteer trainings
• Recruit parents and family members to volunteer
• Maintain ongoing communication with Senior Coordinator for Postsecondary Success
• Document and manage constituent information for volunteers in Salesforce database

School Support

• Implement a comprehensive action plan for each school in assigned priority group
• Facilitate connections between school priorities, program goals, and strategic partnerships
• Develop and maintain relationships with school staff and community members to ensure they have the support and commitment necessary for successful implementation of programs in schools
• Develop relationships and represent the Education Fund in communities surrounding schools; utilize those relationships to partner in bringing resources to schools and to recruit volunteers
• Create, implement, and execute a support system for volunteers to increase capacity and retention
• Document and manage constituent information in Salesforce database for school staff and groups
• Create and run reports, document impact, and assist with collection of program evaluations
• Assess Education Fund infrastructures to determine programming for the schools and implement special projects or initiatives as assigned
• Facilitate school/community/business partnerships

Other Duties as Assigned

• Non-essential job duties and/or non-related tasks may be assigned from time to time. The Education Fund is a small non-profit agency requiring flexibility from its staff.

Qualifications

Required Qualifications: Bachelor’s degree or equivalent work experience; commitment to improving public education through community involvement; service-oriented mentality with client first approach; comfort interfacing with a wide variety of personalities; excellent interpersonal, communication, writing, and problem-solving skills; impeccable attention to detail; strong document management, quality control, and organizational skills; adaptable and comfortable working in fast-paced, ambiguous environments; ability to manage multiple deadlines and competing priorities with demonstrated results; ability to work well within a team and individually; action-oriented problem-solving abilities; knowledge of Microsoft Office Suite and experience with Salesforce or general experience with databases (Filemaker Pro, MS Access, etc.); must pass criminal background check.

Compensation and Start Date

The Education Fund provides a competitive salary and benefits package, including generous vacation, medical, dental, vision, short-term and long-term disability, a 401(k) retirement plan and other fringe benefits. Starting salary range: $42,600 to $45,000 depending on experience.

Application Instructions

To Apply

AA/EOE. No phone calls, please. Email cover letter and resume (as one Word document or PDF file) to Laura Martinez Marr, at lmarr@sfedfund.org with "Volunteer Program Coordinator" in the subject line. Resumes submitted without cover letters will not be reviewed. This position will remain open until filled; complete applications will be reviewed as they are received.