Posted on March 5, 2013

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Director, Native American Services

Under general supervision of the National Director, Native American Services, the Director, Native American Services is responsible for the direction and management of Boys & Girls Clubs of America’s Native American Services. The National Director Native American Services is responsible for providing consultation and support services to Native American member organizations; implementing consultation services based on the field services success equation, with the objectives of building effective tribal relationships, Boards with greater leadership, stronger Club organizational staff with a depth of leadership, dynamic programs and outcomes, and increased organizational resource development capacity. This position will interpret the goals and objectives of Boys & Girls Clubs of America to Native American member organizations taking into consideration culture and history to ensure organizational sustainability and support for all services within Native American organizations.

Job Functions:

Provide Accountable Leadership to Autonomous Organizations

• Establish partner relationships with tribal leaders and council members, Chief Volunteer Officers, Chief Professional Officers and Board members in assigned service area and conduct orientations on services and resources available from BGCA.
• Assist in ensuring that programs and services from BGCA to local Native American organizations are ethnically and culturally sensitive.
• Provide support to the Native American National Advisory Committee and the Boys & Girls Clubs of Indian Country.
• Promote child safety priorities and resources to local organization within the scope of this position; report any observed or suspected child safety concerns directly to the organization’s leadership and to the appropriate BGCA senior leader.
• Conduct Child & Club safety assessments, as determined by Child & Club Safety. Submit and monitor organization-specific remediation plans with local Club leaders.
• Upon request, respond immediately to local Child Safety situations.

Increase Organizational Capabilities

• Assist in building boards, tribal relationships and organizational capacity by working with key tribal/board leaders as a partner, coach and collaborator to enhance the board development process.
• Promote attendance of organization and tribal leaders to appropriate Area Council, state, regional and national conferences and trainings.
• Provide consultative technical assistance and coordinate the use of various BGCA departments to assist Clubs in assigned service area.
• Actively provide support and resources to Boards of Directors and tribal leaders in filling chief professional officer vacancies.
• Promote and support the implementation of organizational financial management systems and provide appropriate follow up.
• Conduct trainings/workshops on Native American Club development and sustainability at conferences and Native American training venues.
• Assist each organization in developing and implementing a programmatic outcome-driven strategy with daily data that drives the Formula for Impact with regards to tribal customs and traditions.
• Ensure organizations understand and implement key performance indicators into programmatic and organizational decisions.
• Assist in the development and facilitation of a Native American Advanced Leadership Program.
• Assist in the development and facilitation of a New Executive Orientation for Native American leaders.
• Develop and support a national annual Native American Summit.
• Assist in the identification, training and deployment of Native American National Training Associates.
• Assist organizations in developing a deeper understanding of resource development required to raise diverse resources to achieve strategic goals.
• Provide grants management trainings at regional and national forums.

Support Strategic Growth and Increase Impact

• Provide on-site and off-site support and technical assistance to communities assuring the establishment of new, self-sustaining Boys & Girls Clubs of Indian Country in accordance with BGCA requirements for membership.
• Assist organizations to increase and accurately document the number of members and youth served.
• Assist organizations in developing a plan to recruit and retain members and a plan to increase average daily attendance (ADA).
• Translate growth objectives and help build organizational capacity to support an outcome-based impact agenda.
• Develop a growth map based on current and potential new Native American organizations and sites.
• Develop a plan for mergers where appropriate and feasible.

Manage Business Operations of Service

• Conduct and/or participate in state, regional, and national staff meetings, Native American Summits and conferences.
• Conduct one face-to-face meeting annually; validate core standards/priorities and develop a remediation plan as needed.
• Assist with other projects and assignments as requested by the National Director, Native American Services.
• Demonstrate BGCA mission driven values of integrity, excellence and inclusion and integrate into work environment and ways of work.
• Adhere to organizational policies and procedures as described in BGCA’s Employee Handbook, Ethics Policy and elsewhere.

Skills and Traits

Relationships and Teambuilding

• Builds trust and rapport quickly
• Relates well to people of varying backgrounds
• Shares information in an open and transparent fashion
• Is tactful and respectful
• Has a network of contacts
• Addresses conflicts constructively

Problem-Solving and Decision-making

• Analyzes volumes of information
• Thinks critically
• Evaluates assumptions and alternatives
• Makes decisions in face of uncertainty
• Focuses on issues with greatest potential

Communication

• Expresses self clearly and concisely verbally and in writing
• Adapts messages to the audience
• Presents in interesting and engaging way
• Focuses attention on important items

Influence

• Builds alliances and partnerships
• Negotiates win/win solutions
• Understands needs and interests of stakeholders
• Makes a compelling case for position
• Displays inspiring passion and commitment

Customer-focus

• Readily responds to customer needs
• Ensures resolution of problems or issues
• Establishes credibility and a trusting relationship with customer
• Asks for and listens to customer needs

Integrity

• Treats others fairly and consistently
• Deals with others in an honest manner
• Accepts responsibility for actions
• Confronts unethical behavior
• Acts according to stated intentions

Execution

• Creates and communicates tactical objectives and action plans
• Monitors progress
• Holds self and others accountable for completing tasks on schedule

Determination, Adaptability and Tenacity

• Anticipates and overcomes obstacles
• Exhibits resourcefulness and finds alternatives
• Takes appropriate risks
• Learns from challenges
• Maintains positive outlook under pressure
• Puts in extra effort when necessary

Change Agent

• Plans necessary changes
• Creates a communication strategy for the change

Consultation

• Builds trusting long-term relationships with individuals and organizations
• Assists in problem-solving while building problem-solving skills of others
• Offers relevant tools, information and recommendations
• Offers deliverables and brings timely closure to work

Passion, Commitment and Knowledge of BGCA and Movement

• Demonstrates dedication to the BGC Movement
• Gives compelling testimony to the value of the cause
• Shows care and concern for youth
• Moves others to commit to the cause
• Sacrifices own needs for greater good
• Understands Club experience & perspectives of organization/Club staff
• Understands how boards are built and maintained & organizational development
• Understands outcome measurement & how to develop and use KPIs
• Understands BGCA culture, resources, and budgeting/financial processes

Education and Experience

• Bachelor’s degree in business, accounting, or social services or education/experience equivalency required.
• Minimum of 5 years experience in the management, administration and operation of a Native American organization of a Boys & Girls Club or similar organization.
• Demonstrated successful experience with board development and management and resource development
• A solid understanding of Tribal sovereignty and governance and the diversity of different Tribe dynamics.
• Demonstrated ability to use and adapt to ever-changing technologies including proficiency in Microsoft Word and Outlook and the ability to efficiently use technology when traveling.

Environmental and Working Conditions

• Normal internal office environment.
• Travel estimated at 60-70% (can be up to 12 – 14 days or more in a month – including weekends - depending upon scheduling requirements).
• The individual selected for this position must possess and maintain a valid driver’s license and be able to navigate areas of the country by using a map or other direction methods.

Physical and Mental Requirements

• High energy level, comfortable performing multi-faceted projects in conjunction with day-to-day activities.
• Superior interpersonal abilities.
• Ability to get along with diverse personalities, at all times displaying tact, maturity and flexibility.
• Must have good reasoning abilities and sound judgment.
• Physical requirements include sight, hearing, sitting for four plus hours per day.
• Skills essential for successful communications include speaking and writing.
• Must be physically able to travel by air, car, train, or other modes of transportation.

Application Instructions

Apply on line at:

https://re12.ultipro.com/BOY1000/JobBoard/JobDetails.aspx?__ID=*35F185A8B219063C