Posted on August 12, 2012

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Membership Coordinator

The American Civil Liberties Union (ACLU), founded in 1920, is a nationwide, nonprofit, nonpartisan organization with more than 500,000 members dedicated to the principles of liberty and equality embodied in the U.S. Constitution. The Membership Department of the National office in New York City is seeking applicants for the full-time position of Membership Coordinator.

OVERVIEW

ROLES AND RESPONSIBILITIES

• Track and maintain overall department budgets and expense reports; liaise with accounting department on reconciliation of monthly expenses. Maintain filing of invoices and cost information.
• Work with outside list management firm to review and approve list rental requests from charitable organizations; work with list management firm and to set up processes for clearing and tracking requests.
• Assist in the creation and maintenance of fundraising reports and analysis.
• Create and maintain systems for easy access to direct mail samples and other department records.
• Assist in the review and tracking of outgoing email communications, including proofreading emails and web pages and testing links and web pages.
• Monitor a variety of incoming email inboxes, routing inquiries to appropriate staff and reporting on constituent feedback.
• Proofread direct marketing and other fundraising copy.
• Coordinate and schedule meetings, travel arrangements, and appointments.
• Utilize fundraising database to locate and assist in maintenance of donor records.
• Coordinate tasks and projects under the direction of the Deputy Director of Development as well as to other staff members in the department.
• Respond to affiliate inquiries and requests for information and other customer service questions via phone, mail and email.
• Handle other duties as needed.

• Bachelor’s degree preferred and a minimum of three (3) years of relevant work experience, preferably in a development/non-profit setting or equivalent.
• Strong organizational skills, multi-tasking skills and attention to detail.
• Excellent verbal and written communication skills, including the ability to compose, edit, and proof correspondence and documents.
• High degree of proficiency in Microsoft Word, Excel, Power Point and Internet usage.
• Must be conscientious, exercise good judgment and have the ability to represent the organization and interface with all levels of staff, volunteers and donors while maintaining tact, diplomacy and confidentiality.
• Commitment to the mission and goals of the ACLU.

COMPENSATION

This job description provides a general but not comprehensive list of the essential responsibilities and qualifications required. It does not represent a contract of employment. The ACLU reserves the right to change the job description and/or posting at any time without advance notice.

The ACLU is an equal opportunity/affirmative action employer and encourages applications from all qualified individuals including women, people of color, persons with disabilities, and lesbian, gay, bisexual, and transgender individuals.

Application Instructions

Interested persons should submit a cover letter (include salary requirements), resume, writing sample, and a list of three (3) references by email to hrjobs@aclu.org - reference [MEMU-14/ACLU-W] in the subject line or by mail to: