Posted on July 10, 2012

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Membership Coordinator

The National Women’s Health Network (the Network) is a national nonprofit organization working to improve the health of all women by developing and promoting a critical analysis of health issues in order to affect policy and support consumer decision-making. The Network aspires to a health care system that is guided by social justice and reflects the needs of diverse women.

FLSA Status: Non-Exempt

Relationship and Roles:

Reports to Director of Advancement
Supervises Intern, as appropriate

Interdepartmental liaison with Communications department for digital marketing including online donor issues

External liaison with workplace giving consultants

Job Summary: The Membership Coordinator ensures the administration of the Network’s fundraising efforts. S/he is responsible for the database and membership program. This includes but is not limited to administration of direct marketing program; donations processing; and financial reports. The Membership Coordinator oversees online donations and customer relationship management (CRM).

Job Duties:

Individual Giving

• Enter and process donations on a daily basis
• Prepare acknowledgment letters on a weekly basis
• With Director of Advancement, compile regular progress reports on direct marketing program
• Contribute to development plan as related to membership program, including member recruitment and retention campaigns; interpretation of statistics; list management
• Manage membership program including responding to member queries; maintaining accurate member records;
• Oversee the Network’s participation in workplace giving campaigns (including Combined Federal Campaign, Corporate, State and United Way]
• Attend outreach events, as appropriate
• Oversee and manage the filing of state charitable solicitation registration forms
• Create donor list for newsletter (bi-monthly) and Annual Report

Special Events

Annual Awards Benefit

• Compile invitation list for Save-the-Date and invitation mailing
• Create and print mail merge for Save-the-Date letter
• Update income spreadsheet<
• Create and submit, with Director of Advancement, invoices for pledges
• Monitor status of pledges and payments; contact constituents, as needed
• Obtain and manage guest list in coordination with Director of Advancement

Finance & Administration

• Maintain donor files
• Create and reconcile monthly financial report for Finance Manager
• Create and submit invoices for pledges
• Provide donor and financial information to Finance Manager and auditors, as requested
• Serve as back-up Office Coordinator on a weekly basis, or as needed

Database & Web Site

• Conduct weekly data sync between CiviCRM and ROI Solutions
• Draft, as necessary, and monitor pages created in Salsa
• Send Awards Benefit Save-the-Date email to constituents via ROI Solutions
• Add new and update current constituent and organization records in ROI Solutions
• With Health Communications Manager, maintain donor pages of web site including creating new donation forms and autoresponders

Qualifications:

• Bachelor’s degree
• A minimum of 2-3 years experience in an administrative position, preferably with a non-profit development office
• Proficiency in Microsoft Office Suite
• Knowledge of fundraising software, ROI (Revolution Online) Solutions preferred
• Familiarity with customer relationship management (CRM) software, CiviCRM and/or Salsa preferred
• Attentive to details
• Ability to organize and prioritize work
• Ability to handle many simultaneous responsibilities
• Excellent interpersonal skills
• Effective and pleasant interpersonal communication skills
• Knowledge of women’s health issues a plus

Disclaimer: This description is intended to provide an overview of this position and is not all inclusive. The incumbent in the position will be expected to perform other duties as required. Responsibilities may change over time. This description is provided for informational purposes only and does not form the basis of a contract.

The National Women’s Health Network is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of any status or condition protected by applicable Federal or District law.

Application Instructions

Please submit cover letter and resume to NWHN@nwhn.org. Subject line: Membership Coordinator