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Balancing Act: The Challenges and Benefits of Volunteers

Jeffrey L. Brudney, Cleveland State University's Maxine Goodman Levin College of Urban Affairs (40:49)
Cleveland, OH
July 25, 2007

Watch Part 2 of this video »

This presentation was recorded at the Foundation Center's Cleveland library/learning center on July 25, 2007. An audio recording is also available as an mp3 download (right-click and choose "Save Target As").

Requires the latest version of Macromedia Flash Player.

Over 80 percent of nonprofit agencies involve volunteers, and most nonprofit organizations lack the capacity to evaluate the effectiveness of volunteer involvement. In this session, Jeffrey L. Brudney, Ph.D., Albert A. Levin chair of urban studies and public service at Cleveland State University's Maxine Goodman Levin College of Urban Affairs, shares a rigorous yet straightforward approach to evaluating volunteer performance based on the Volunteer Management Capacity Study, for which Dr. Brudney was a lead researcher. The study was launched by the USA Freedom Corps, conducted by the Urban Institute, supported by the UPS Foundation, and is now managed by the Volunteer IMPACT Fund.

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