• Telephone Reference
  
• Photocopying
  
• Consult A Librarian
  
• Use of Public Computers
  
• Services to People with Disabilities
  
• Book Sales
  
• Learning Center
  
• Lending Program
  

Telephone Reference

Nonprofit and governmental organizations and individuals
The Foundation Center library staff respond to simple factual telephone inquiries that can be answered from the reference desk. We may be able to supply answers to as many as two or three inquiries, depending upon the needs of visitors to the library.

Library users are our first priority. We may suggest that you pose your question by e-mail to the Center's Online Librarian, if this option is available to you. For complex questions that fall outside the straightforward inquiries that can be answered over the telephone, we may also suggest that you pay a visit to our library or to a Cooperating Collection or public library near your residence or office.

Photocopying
Equipment for photocopying from paper and microfiche materials is available at the library. Visitors may also print from the library's public computers. Library visitors are reminded to observe the federal laws regarding unauthorized duplication of copyrighted materials and software.

Fees
Nominal fees are charged for copying and printing materials: $.10 per page for photocopies, microfiche copies, and computer printouts. You do not need to bring coins. The library accepts cash, checks, and the following major credit cards: MasterCard, and Visa. Payment is collected at the end of each visit, and receipts are issued.

Consult A Librarian
Finding the right information can be a difficult and complex process, and the explosion of electronic information available today presents even more challenges. To assist you, the Foundation Center–Cleveland offers a reference interview service. Representatives of new, emerging or under-resourced nonprofits have the opportunity to schedule appointments with a member of the Foundation Center–Cleveland’s professional staff Monday through Friday, 9:30am–4:30pm. Click here for more information on this service.

Use of Public Computers
Visitors have free access to a number of electronic fundraising directories, including The Foundation Directory Online, at computer workstations in the library. Library visitors may access the Internet at no charge at designated workstations.

Library visitors are required to use 3.5 inch IBM-formatted diskettes that are available from the library. We ask for a $.75 donation.

Library visitors may also print out up to 75 records from FC Search results at a charge of $.10 per page. The library accepts cash, check, or credit cards (MasterCard and Visa) for payment for copies. Receipts are available.

Services for People with Disabilities
To ensure equitable access to our library resources for all, the Foundation Center is committed to providing services to individuals with disabilities. These services include but are not limited to:

• In the Library:
  • Free photocopying of a reasonable number of pages from books and other library resources within the parameters of copyright laws, as required to provide equal access.

  • For visitors with visual impairments, reader services are available (Advance notice is requested).

• In Our Learning Center:
  • For visitors with hearing impairments, a sign language interpreter is available upon request for our scheduled training sessions (Advance notice is required).

  • For other accommodations related to our training sessions, contact us at jjh@fdncenter.org.

• From Home:
  • Loans of Center-issued publications, and selected publications by other publishers, are available to individuals whose disabilities make visiting a Foundation Center Library or Cooperating Collection either impossible or a hardship. If you are interested in finding out more about this program, please click here.

If you'd like, feel free to contact us to let us know of your special needs, in advance of a visit at (216) 861-1933, ext. 25.

Book sales
Many of the titles listed in the Foundation Center's publications catalog are available for purchase in the library. Please call (216) 861-1933 to ensure that the publication you want is available on the premises. We accept cash, checks, and credit cards (MasterCard and Visa).

The Cleveland library does not fill phone or mail orders. To order a publication by phone, call 1-800-424-9836. You may also place an order electronically through the Marketplace area of the Center's Web site.