Telephone Reference
Nonprofit and governmental
organizations and individuals
Foundation Center-Atlanta library staff respond to simple,
factual telephone inquiries that can be answered from
the reference desk. For complex questions that fall outside
the straightforward inquiries that can be answered over
the telephone, we may suggest that you visit our library
or a Cooperating
Collection.
You can also pose your question by e-mail to the Center's
Online Librarian.
Grantmakers
We offer a variety of services, including telephone
reference. For complex reference questions or custom
computer searches, we may suggest that you call our
Grantmaker Services Hotline (212-807-2446) at our
New York headquarters. Or we may, if appropriate, call
on your behalf. You can also explore the resources found
at the Welcome
Grantmakers section of our Web site.
Associates
Customized services including extensive reference are available for members of our Associates Program.
Simply send an e-mail or place a toll-free call to the Associates Program staff using the contact
information provided when you became a member. Please include your Associates Program account
number when placing a request for service.
Click here for more information about the Associates Program
.
Media
Requests for factual information from members of the
media will be answered as promptly as staff time and
resources allow. For responses that require more than
a few minutes, we usually suggest that you check the
Gain Knowledge section of our Web site
or pay a visit to the library. Media requests entailing
interpretation of facts or regarding trends in foundation
giving will be referred to the office of the President
at the Foundation Center's headquarters in New York.
Training Opportunities
Staff at the Foundation Center - Atlanta present
a regular schedule of classes on topics such as grantseeking
and proposal writing. Please refer to our Calendar
for detailed information on our training sessions.
Research Assistance
The Foundation Center can point
you to some of the best resources available for effective
fundraising research, but we are not able to make specific
recommendations on funders for you to approach. You are
the one most qualified to match your particular needs
to the interests of prospective funders.
The library has a wide variety of materials of interest to nonprofit professionals. You
can find books and articles about nonprofit management, volunteer administration, legal issues
and fundraising. For a full description of our collection please refer to the
Resources
area of this Web site.
Photocopying
Equipment for photocopying from
paper and microfiche materials is available at the library.
Visitors may also print from the library's public computers.
Library visitors are reminded to observe the federal laws
regarding unauthorized duplication of copyrighted materials
and software.
Fees
Nominal fees are charged for copying and printing materials:
$.10 per page for photocopies, microfiche copies, and
computer printouts. You do not need to bring coins.
The library accepts cash, checks, and the following
major credit cards: American Express, MasterCard, and
Visa. Payment is collected at the end of each visit;
receipts are available.
Use of Public Computers and Reservation Procedures
Visitors have free access to a number of electronic fundraising
directories, including FC
Search: The Foundation Center's Database on CD-ROM, Foundation Grants to Individuals Online and
The
Foundation Directory Online,
at computer workstations in the library. Library visitors may access
the Internet to search for information on fundraising and nonprofit
management at no charge at these workstations.
There are no word processing or spreadsheet programs
on library computers.
Library visitors must sign up at the reference desk for
thirty-minute time slots before using a computer. If there
is no one signed up to use the computer after your time
is up, you may continue your work. You
may call in advance to reserve a time slot.
Visitors may bring a 3.5 inch IBM-formatted diskette or a flash drive (memory stick)
to download information. You may also borrow a diskette
at the reference desk and return it on your next visit.
Up to 75 records per visit may be downloaded from FC
Search. These records are saved in text format, which
can be converted by most IBM-compatible word processing
packages. You may also save records from Foundation Directory Online to a diskette or a flash drive or email them to yourself.
Visitors may also print out records
from either database at a charge of $.10 per page. The library
accepts cash, check, or credit cards (American Express,
MasterCard, Visa) as payment for printouts. Receipts are
available.
Services
for Individuals with Disabilities
To ensure equitable access to our library
resources for all, the Foundation Center is committed to providing services to individuals with
disabilities. These services include but are not limited to:
In the Library:
- Wheelchair-accessible reference desk and computer workstations.
- Free photocopying of a reasonable number of pages from books and other library resources
within the parameters of copyright laws.
- For the visually impaired, one computer has an extra large monitor for better viewing of enlarged images. Reader services are also available with advance notice.
- For those with physical impairments to the hand, a trackball is available at two computers in lieu of a mouse.
In Our Training Room:
The entrance on the Hurt Plaza side of our building is the best entrance for those in
wheelchairs, although the Edgewood Avenue entrance is also wheelchair accessible.
Feel free to contact us to let us know of your special needs in advance of a
visit.
Book Sales
Print titles listed in the Foundation
Center's publications catalog are available for purchase
in the library. Please call 404-880-0095 to ensure that
the publication you want is in stock. Purchases at the
Atlanta library are subject to Georgia sales tax of 8
percent unless a copy of your Georgia sales tax exemption
certificate is presented at the time of your purchase
(note that this is different from your federal
tax exemption).
We accept cash, checks, and credit cards (American
Express, MasterCard, Visa).
The Atlanta library does not fill phone or mail orders. To order a publication
by phone, call 1-800-424-9836. You may also place an
order electronically through the Marketplace
area of the Center's Web site.
Interlibrary Loan
The library does not participate in
interlibrary loan programs.
Lending Program
Registered users may borrow, at no charge, from more than 1,000 books and videos on fundraising and nonprofit management.
Please see our Lending Services policies or our
Borrower’s Agreement form for more information.
| 
